Yesterday, at the 21st annual World Communication Awards which took place in London, Telia Carrier won the 2019 Best Wholesale Operator Award. This is the seventh time we took home the award. But we couldn’t have been prouder.
Winning this award several times demonstrates our sustained focus on delivering industry-leading services and a first-rate customer experience.
“Whilst customer centricity has always been part of our DNA, during recent years we have focused relentlessly on systematic improvements to our processes and tools – based directly on customer feedback. I believe this award is testament to our culture of continuous improvement and a fantastic team of people that put service and customer excellence at the forefront of everything we do”, commented Staffan Göjeryd, CEO at Telia Carrier, on the award.
This is Anywhereization
Always-on connectivity is eliminating the gap between here and there. We call this trend Anywhereization. And it’s changing the way we do everything
Anywhereization is not just a technological phenomenon. We are witnessing the demise of distance. Our shopping habits, entertainment and even relationships have become truly global. With increasing reliance on the cloud, and in a world where @ and # are hard currency, ubiquitous connectivity is no longer a luxury – even at the basecamp on Mount Everest.