Author: Andy Everest

Chief Procurement Officer & Head of Service Delivery

The Future of Network Procurement

As an IT procurement professional, you handle the sourcing of complex technology solutions that are key to the future success of the business. And network purchases represent one of the most complex product categories you are responsible for. Here at Telia Carrier, we understand the challenges that you face. As a global connectivity provider, it’s […]

An FAQ doesn’t cut it for customer service

We all know what it is like to have a bad customer experience.  They can come in many forms, whether it is navigating a website, dealing with an assistant that doesn’t understand the products they sell, or customer service agent that lacks the technical skills to help with your problem.  Heck sometimes it can be […]