Awarded Best Wholesale Operator – yet again!
Yesterday, at the 21st annual World Communication Awards which took place in London, Telia Carrier won the 2019 Best Wholesale…
Martin Sjögren
tag: #Customer experience
Customer Experience at the heart of our business…
As a wholesale carrier, everything we do is dictated by our customers’ needs, and ultimately, their customers’ needs. But for…
Brendan Ives
Did we really say that to our customers?
I received a panicked phone call from a sales manager today. He told me we had sent out a report…
Brendan Ives
All in for our customers!
I have worked with telecommunication since my first summer at university. Starting as a typical service agent for an American…
Mina Naguib
Success comes from how customers see us
Have you read Catherine Haslam blog or Ovum’s Wholesale Customer Survey report? Here I share some of the communications service…
Neil Johnson
Making 2014 easier for you
So, how are your New Year’s resolutions holding up? Mine are still on track, including the one about getting even…
Brendan Ives
Brendan Ives appointed new President of TeliaSonera International Carrier
As you might have heard, I have been appointed as EVP and Head of Eurasia in TeliaSonera as of the…
Guest Blogger
Keeping customers in the core
At TeliaSonera International Carrier (TSIC), customer demand drives our decisions. Nowadays when everyone can access everything from anywhere and through…
Guest Blogger
How do we deal with the explosive traffic growth?
During the last couple of months, the traffic growth in our network (AS1299) has been tremendous. So how do we…
Mattias FridströmThis is Anywhereization
Always-on connectivity is eliminating the gap between here and there. We call this trend Anywhereization. And it’s changing the way we do everything
Anywhereization is not just a technological phenomenon. We are witnessing the demise of distance. Our shopping habits, entertainment and even relationships have become truly global. With increasing reliance on the cloud, and in a world where @ and # are hard currency, ubiquitous connectivity is no longer a luxury – even at the basecamp on Mount Everest.