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Tag: Customer support
CX in the USA: Anthony Manocchio
Recently, we decided it was about time we spent some time introducing you to the team at Telia Carrier...
On the front line of CX: Vera Skogoreva
At Telia Carrier our commitment to customer experience (CX) is second to none and we constantly look at...
Automation for the people
Having the number one rated fiber backbone in the world is of course great, but speed and capacity are...
An FAQ doesn’t cut it for customer service
We all know what it is like to have a bad customer experience. They can come in many forms, whether...
Customer Experience – A Short Guide to Long-Lasting Relations
When you think about network service providers, “superior customer service” might not be the first thing...
Awarded in Hawaii – twice!
This week, we attended the annual Pacific Telecommunications Council (PTC) conference in Honolulu,...
Learning culture improves customers’ experience
In the Engineering field, learning is a never-ending process and it has many forms. A perfect job for me...Subscribe to our blog and keep up-to-date on news, insights and happenings.
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