Automation for the people
Having the number one rated fiber backbone in the world is of course great, but speed and capacity are not…
Hasibul Islam
tag: #Customer support
An FAQ doesn’t cut it for customer service
We all know what it is like to have a bad customer experience. They can come in many forms, whether…
Andy Everest
Customer Experience – A Short Guide to Long-Lasting Relations
When you think about network service providers, “superior customer service” might not be the first thing that comes to mind….
Andrew Haynes
Awarded in Hawaii – twice!
This week, we attended the annual Pacific Telecommunications Council (PTC) conference in Honolulu, Hawaii. A great opportunity for interesting discussions…
Martin Sjögren
Learning culture improves customers’ experience
In the Engineering field, learning is a never-ending process and it has many forms. A perfect job for me is…
Mina NaguibSubscribe to our blog and keep up-to-date on news, insights and happenings.
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