Tag: telecoms

CX in the USA: Anthony Manocchio

12 Oct 2021

Recently, we decided it was about time we spent some time introducing you to the team at Telia Carrier...

On the front line of CX: Vera Skogoreva

31 Aug 2021

At Telia Carrier our commitment to customer experience (CX) is second to none and we constantly look at...

Bridging The Digital Divide and Expanding The Network

2 Aug 2021

This interview with the 5G Talent Talk podcast, hosted by Carrie Charles, was originally published by RCR...

Four telecoms predictions for 2021

11 Dec 2020

In an article in Capacity, our Chief Evangelist, Mattias Fridström shared what the events of 2020 will...

An FAQ doesn’t cut it for customer service

7 Jul 2020

We all know what it is like to have a bad customer experience.  They can come in many forms, whether...

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